Privacy Policy

Introduction

At Adventure Inn Durango, we are committed to protecting the privacy and security of our guests' personal information. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our motel or use our services.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, email address, and phone number.
Reservation Details: Dates of stay, room preferences, and booking details.
Payment Information: Credit card number, billing address, and other payment-related details.
Identification Information: Driver's license, passport, or other government-issued ID.
Guest Preferences: Special requests, dietary restrictions, and other preferences.
Technical Information: IP address, browser type, and operating system when using our website or Wi-Fi services.

How We Use Your Information

We use the personal information we collect for the following purposes:

Reservation and Booking: To process and manage your reservations and bookings.
Guest Services: To provide personalized services and improve your experience during your stay.
Communication: To communicate with you regarding your reservation via text messages and emails, respond to inquiries, and send promotional offers (with your consent). Message/data rates may apply. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Consent is not a condition of purchase.
By booking, you authorize Adventure Inn Durango to send text messages and emails with details regarding your reservation information and other offers. Message frequency varies.
Payment Processing: To process payments and prevent fraud.
Legal Compliance: To comply with applicable laws and regulations.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in providing services, such as payment processors and IT support.
Legal Authorities: When required by law or to protect our rights, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of our business assets.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and administrative safeguards.

Your Rights and Choices

You have the right to:

Access and Update: Request access to or correction of your personal information.
Opt-Out: Unsubscribe from marketing communications at any time.
Delete: Request the deletion of your personal information, subject to legal obligations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze website usage. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.